This is Testlify's official status page, provides cumulative summary. Actual status may differ at times.
This is Testlify's official status page, provides cumulative summary. Actual status may differ at times.
Update: Services Restored
Affected services have been restored and are operating normally. Error rates have returned to baseline and dependent features are functioning as expected. We're actively monitoring for any remaining impacts.
Summary
Core data services experienced a period of degraded availability. Engineering restored the affected services, validated integrity, and confirmed full functionality before closing the incident.
Current status
All systems operational. We're continuing to monitor to ensure stability.
Next steps
If you're still experiencing any issues or notice anything unexpected, please reach out to our support team at support@testlify.com and reference this incident. We're happy to help investigate and resolve anything on your end.
We appreciate your patience during the incident.
Resolved
Update: Services Restored
Affected services have been restored and are operating normally. Error rates have returned to baseline and dependent features are functioning as expected. We're actively monitoring for any remaining impacts.
Summary
Core data services experienced a period of degraded availability. Engineering restored the affected services, validated integrity, and confirmed full functionality before closing the incident.
Current status
All systems operational. We're continuing to monitor to ensure stability.
Next steps
If you're still experiencing any issues or notice anything unexpected, please reach out to our support team at support@testlify.com and reference this incident. We're happy to help investigate and resolve anything on your end.
We appreciate your patience during the incident.
Monitoring
Update: Recovery in progress
We've identified the source of the disruption and recovery is now actively underway. Engineering has begun restoring the affected services and we're seeing early signs of progress.
Current status
Restoration of affected areas is in progress
Error rates are being monitored as services come back online
Dependent features will recover progressively as the underlying services stabilize
Impact
Some users may continue to experience errors or degraded functionality until recovery completes. We expect improvement as restoration proceeds.
Next steps
Continuing recovery efforts, validating integrity as services return, and confirming full functionality before closing the incident. Further updates to follow.
Identified
Summary
We're currently investigating a major service disruption affecting core data services. A subset of backend data became unavailable, which is causing elevated error rates and degraded functionality across dependent features.
Impact
Users may experience errors, missing data, or degraded performance when accessing assessments areas
Some workflows relying on these services are currently unavailable or partially functional, including the candidate experience
Current status: Engineering is actively investigating the root cause and working on restoration. We're prioritizing service recovery and will provide updates as we learn more.
Next steps
Assessing scope of affected services, evaluating restoration options, and standing up mitigations to reduce customer impact.