{"page":{"id":"01KQYQ13P40JQG7G43SK50PH5Q","name":"Testlify","url":"https://status.testlify.com/","updated_at":"2026-07-13T16:43:43Z"},"incidents":[{"id":"01KXDYMBYVVNDHPP0TF6K7W2AA","name":"Elevated errors and degraded availability on core data services","status":"resolved","created_at":"2026-07-13T14:38:22Z","updated_at":"2026-07-13T16:43:43Z","resolved_at":"2026-07-13T16:43:43Z","impact":"major","page_id":"01KQYQ13P40JQG7G43SK50PH5Q","incident_updates":[{"id":"01KXE5SX6C012FK3YAS994NTVZ","body":"**Update: Services Restored**\n\nAffected services have been restored and are operating normally. Error rates have returned to baseline and dependent features are functioning as expected. We're actively monitoring for any remaining impacts.\n\n**Summary\n**Core data services experienced a period of degraded availability. Engineering restored the affected services, validated integrity, and confirmed full functionality before closing the incident.\n\n**Current status\n**All systems operational. We're continuing to monitor to ensure stability.\n\n**Next steps\n**If you're still experiencing any issues or notice anything unexpected, please reach out to our support team at support@testlify.com and reference this incident. We're happy to help investigate and resolve anything on your end.\n\nWe appreciate your patience during the incident.","created_at":"2026-07-13T16:43:43Z","display_at":"2026-07-13T16:43:43Z","incident_id":"01KXDYMBYVVNDHPP0TF6K7W2AA","status":"resolved","updated_at":"2026-07-13T16:43:43Z"},{"id":"01KXE1N30BVG260RDNSZ0H6TDW","body":"**Update: Recovery in progress**\n\nWe've identified the source of the disruption and recovery is now actively underway. Engineering has begun restoring the affected services and we're seeing early signs of progress.\n\n**Current status**\n\n• Restoration of affected areas is in progress\n\n• Error rates are being monitored as services come back online\n\n• Dependent features will recover progressively as the underlying services stabilize\n\n**Impact**\n\nSome users may continue to experience errors or degraded functionality until recovery completes. We expect improvement as restoration proceeds.\n\n**Next steps**\n\nContinuing recovery efforts, validating integrity as services return, and confirming full functionality before closing the incident. Further updates to follow.","created_at":"2026-07-13T15:31:11Z","display_at":"2026-07-13T15:31:11Z","incident_id":"01KXDYMBYVVNDHPP0TF6K7W2AA","status":"monitoring","updated_at":"2026-07-13T15:31:11Z"},{"id":"01KXDYMBYV7NY2A1E7CRT2P1G7","body":"**Summary**\n\nWe're currently investigating a major service disruption affecting core data services. A subset of backend data became unavailable, which is causing elevated error rates and degraded functionality across dependent features.\n\n**Impact**\n\n• Users may experience errors, missing data, or degraded performance when accessing assessments areas\n\n• Some workflows relying on these services are currently unavailable or partially functional, including the candidate experience\n\nCurrent status: Engineering is actively investigating the root cause and working on restoration. We're prioritizing service recovery and will provide updates as we learn more.\n\n**Next steps**\nAssessing scope of affected services, evaluating restoration options, and standing up mitigations to reduce customer impact.","created_at":"2026-07-13T14:38:22Z","display_at":"2026-07-13T14:38:22Z","incident_id":"01KXDYMBYVVNDHPP0TF6K7W2AA","status":"identified","updated_at":"2026-07-13T14:38:22Z"}]}]}
